ĝid QA for CSR's and sales department and educated on how to improve on future interactions with the customers.Implemented KPI strategies to improve production. Atento is hiring for Asurion AT&T claims/sales department.Ğvaluated the agents after 90 days of employment and did a yearly assessment thereafter.Updated the company handbook when needed and implemented new updates as needed. We are seeking self-motivated experts to join our customer care/sales team that will provide an excellent customer service experience.
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Dedication to troubleshooting problems and finding a resolutionĪll employees are required to wear masks and social distancing is enforced as well.Ability to identify, understand and upsell new products and solutions based on customer needs.Patience and exceptional listening skills.Skills/interests to succeed with our team: Previous experience in customer service, tech support or other related fields.Develop and maintain a knowledge base of the evolving products and services.Document and update customer records based on interactions.Provide information about the products and services.Assist customers with technical support.Responsible for selling In-Home warranty service to customers on every call.Our Customer Care/Sales Representative are responsible for identifying customer needs and are trained in constructing a memorable experience that ensures consumer loyalty.Paid Training (chance to win different raffle prizes).You will Serve, Solve and Sell!ĭo you want to make extra cash by earning commission $$$, Atento employees are making over $1,000.00 monthly from sales. Surfaces are sanitized daily.Cookies strictly necessary to provide a service or the content requested by the user.
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